36 Hour Sourcing and Delivery of Critical Chemotherapy Medication in Serbia
Clinical trials play a pivotal role in the ongoing battle against cancer. These trials are essential for discovering new treatments, understanding the efficacy and safety of emerging therapies, and ultimately finding cures for various types of cancer. They are complex, time-sensitive operations that often require the collaboration of multiple stakeholders, including research organisations, healthcare providers, pharmaceutical companies, and logistics partners. The success of these trials—and the well-being of the patients involved—depends on the seamless coordination and timely delivery of treatments.
In this case study, we highlight the crucial role that our Serbian team played in the urgent sourcing and delivery of vital oncology medication to a patient in hospital within the country.
Urgent CRO Request for Oncology Drugs
Late one night our Serbian team received an urgent request from a leading Clinical Research Organisation (CRO) which was faced with a critical situation that required a speedy solution. They urgently needed two packs of chemotherapy medication which had to be sourced and delivered to a patient in a hospital in the country within 36 hours. The stakes were high. Any delay in the delivery could jeopardise the patient’s treatment and overall outcome of the trial.
The Challenge
The task presented a series of logistical challenges. First, the chemotherapy medication had to be sourced from a wholesaler, which typically involves navigating regulatory hurdles, coordinating with suppliers, and managing documentation. Second, the medication needed to be transported swiftly and securely from the wholesaler to a designated pharmacy, and then collected from the pharmacy by Oximio’s dedicated courier and delivered to the hospital.
Time was of the essence. Quick delivery to the patient was the number one priority. Legal and payment terms, which are crucial in such transactions, had to take second place. Oximio needed to design a solution that was both efficient and reliable, ensuring that every step in the process was executed flawlessly.
The Solution
Oximio responded to the CRO’s urgent request with immediate action. The team quickly ordered the chemotherapy medication from a reliable wholesaler and coordinated with the pharmacy to ensure that the drugs would be ready for pickup as soon as possible. Understanding the critical nature of the situation, Oximio devised a streamlined scheme and document flow to expedite the process.
Key to the success of this operation was Oximio’s ability to prioritise the outcome – getting the medication to the patient. This meant focusing on what was necessary to make the delivery happen on time, rather than getting caught up in standard procedures that could slow down the process.
A courier was swiftly dispatched to collect the medication from the pharmacy. Throughout the journey, Oximio maintained close communication with all parties involved, ensuring that the shipment was on track and that any potential issues were addressed immediately. The entire operation was executed with precision, from sourcing the medication to delivering it to the hospital in Serbia, all within the critical 36-hour window.
The Result: Essential Medication Delivered on Time
The chemotherapy medication was delivered to the hospital in Serbia within the required timeframe. The quick and effective response by Oximio ensured that the patient received the necessary treatment without delay, much to the relief of the attending medical team. The doctor who received the medication was very grateful and delighted with the timely delivery.
Highlighting the importance of reliable logistics in critical healthcare situations, this case demonstrates the vital role that logistics partners play in the success of clinical trials and the broader healthcare industry. Oximio’s ability to act swiftly and decisively in the face of a challenging situation not only helped to meet the immediate needs of the patient but also reinforced the importance of agility in the delivery of healthcare solutions.
Clinical Trial Logistics Services in Serbia
With a licenced warehouse and wholly owned courier fleet, Oximio offers a comprehensive range of storage and distribution services form our Belgrade facility. To find out how we can support your clinical study, please contact us. We look forward to discussing your requirements.