IPSWICH, 14 February 2020 – Based on SGS audit results, SMO Russia (Supply RU LLC) Quality Management System is recognized to be compliant with the requirements of ISO 9001:2015 international standard. The company is part of the SMO Group companies and operates on logistics market in the clinical trial area.

The SMO Group companies are systematically audited for the compliance with ISO 9001:2015 standard requirements in all company departments in order to guarantee the quality in ensuring stable patients’ access to innovative medicines around the world at the right time and in compliance with all necessary conditions.

The current global SMO Group Quality Management System provided strong basis for local the execution, but when the Russian department was opened, new challenges arose.

Implementation of the quality management system in the Russian operation took about a year. When ensuring compliance with the standard requirements special attention was paid to the following aspects:

  • Transition from the vision of company development at the local level to the global strategy;
  • Implementation of the matrix management structure;
  • Work with the value system of local employees, focusing on the patient.

“Compliance with the international standards in the field of quality management is an important indicator of the company’s reliability, which activities directly influence the health and well-being of people who need medical assistance. – said Anastasiya Shtro, Managing Director of SMO Russia. “We seek to constantly improve the processes for managing quality of services and plan to continue our work on implementing process-based approach, ensuring necessary flexibility for compliance with the market changes in the structure of clinical projects and new solutions in developing advanced therapy”.

“Supply RU Company (SMO Russia) pays great attention to the development of staff skills and competences by conducting different internal and external trainings.”– said Yana Yampolskaya, Certification Manager Russia АО SGS Vostok Limited (SGS Group). “This is an important part of the quality management system. The availability of appropriate infrastructure, use of modern equipment, duplication of all functions essential for the performance of processes have positive impact on QMS effectiveness”.

About The SMO Group
The SMO Group is a well-established clinical trial logistic services provider, contributing to research to find effective treatment and cures for all people in an honest and caring way. SMO works hard to expedite the ever changing face of investigational medical products into new medicines as an end-to-end vendor, bringing over 15 years of service excellence to the global clinical trial industry. The company has a unique geographical footprint in Central Eastern Europe, the Commonwealth of Independent States, Middle East & North Africa, and South Africa. SMO’s large and loyal clientele ranges from start-ups to major international organizations, pharmaceutical and R&D companies. By combining its’ ‘best-in-class’ depot network with a highly experienced and qualified workforce, SMO is thoroughly conversant with both global and local procedures for clinical trials and ensures the highest standards of operation. The service portfolio comprises of clinical trials logistics and supply: comparator sourcing, ancillaries supply, and equipment rental; delivery and courier services, patient centricity and advanced therapy medical product logistics. Learn more at

About SGS Group
SGS Group is the world leader in the market of inspection, verification, testing and certification services. Nowadays, SGS, established in 1878, is recognized to be a benchmark of quality and business ethics. It has more than 94,000 employees with over 2,600 offices and laboratories worldwide with headquarters in Geneva, Switzerland.